From the Digity Blog

4 Adwords Mistakes You Have to Avoid

  • By Phil Taylor
  • 18 Jul, 2016

Everybody wants to get more from their marketing efforts but we are constantly amazed when we take over Google Adwords accounts for clients and see why their campaigns haven't been hitting the mark. We've therefore created a quick post here to give you some tips to avoid wasting time and money attracting the wrong type of visitors to your website.

What is Adwords?

Adwords is a hugely successful system developed by Google to assist you in marketing your products through a dominant ad that appears when potential customers search for key phrases related to your offering.  The pay-per-click system means you can bid for a series of phrases, determining where your ad will appear. You only pay the amount you have bid, when someone clicks on your ad, so you may think what can go wrong?

Adwords can get expensive if you aren’t handling it correctly, but if well managed, it can really help to grow sales for your company. Optimising Adwords can be time-consuming, tedious work but by avoiding these common mistakes, you can get some crazy clicks creating interest and conversation, and in turn, sales and profit.

Mistake #1:
Not Grouping Keywords Appropriately

In Adwords you can create campaign ad groups for different sectors of your business which you can manage separately, for example a product campaign or a content campaign. Ad groups are essential for Adwords to work effectively. Make sure that you don’t just put all of your keywords into one group, as no matter what the search term, the same ad will appear. It’s no good just thinking your ad being at the top of the page will have the impact you hope for. Each ad should be segmented around similar types of keywords, so that your most relevant ad appears for the potential customer. Your ad should ideally have the same phrases as the search term, with extra related information. Your ad won’t get clicks otherwise!

For instance, companies that sell a variety of different products have to differentiate between different ads. For instance, Ford sell cars such as the KA up to the Mustang, as well as merchandise and Ford experiences. Each of these sectors need a specific adwords campaign group based on what people are searching for.

Mistake #2:
Trying to Conquer the Whole World

You can’t please everyone, so specificity is essential. Engaging the whole world with your fantastic ad campaign would be amazing, but it just doesn’t work that way. Creating location-specific ads may be time-consuming but it will always bring in more qualified traffic.

Many customers are constantly on the go, and are most likely to visit a store within a day after conducting a local search. This means that if you’re not optimizing your ad based on your location, you could be missing out of a lot of immediate traffic.

Obviously engaging local traffic is of great value, however also consider other locations your product or business might prosper. People in different locations shop differently, for instance if you are an online retailer of expensive sofa beds or bespoke furniture, advertising in compact cities such as London, Birmingham and Leeds would be more effective than less condense towns. Income levels and lifestyle are also essential to take into account- specifying coastal towns when you’re an online retailer of boat equipment for example.        

Mistake #3:
Ignoring the Negative Keywords in your Settings

All publicity is not good publicity. You need to identify negative words in your ad campaigns to ensure Google doesn’t show your ad for those particular words. Negative and harmful keywords can be prevented from linking to your company through Google’s Adwords settings.  For instance, say you were selling a certain design software and your business appeared under ‘design software scams’ or ‘overpriced design software’, business definitely won’t be rocketing.

This is an obvious example, whereas other Adwords phrases are subtly harmful only in terms of how or what you would like to sell. If your business is in computer sales, then your ad appearing under ‘computer care tips’ or ‘computer fixes’ is completely focussed on the wrong target market, those already with computers! Selecting negative keywords can also make your campaign more specific to the product, increasing the chance of interested possible customers. For instance, if you were an optometrist who sold glasses, you may exclude ‘drinking’ and ‘wine’ from your campaign, to ensure those irrelevant customers do not use up valuable clicks.

Identifying and focussing on negative Adwords terms can completely change your campaign. It could look like you are getting lots of clicks, but it may not be the kind of traffic you want.

Mistake #4:

Attempting to Cheat the System. Google Won’t be Happy

Prior to January 2005, searchers would often find that multiple ads of the same company, or a merchant and the related affiliates, were hogging the top of the search page. As user choice was restricted through this, Google banned multiple of the same ad appearing consecutively.

However, as the competition on Adwords got bigger, many businesses tried to add multiple accounts and sites, in order to have more than one ad on the results page. Unfortunately this obvious violation against Google’s TOS often takes a long time to be discovered, more often by competitors than Google itself. This leads people to get complacent and bend the rules further. It might work for a day, or sometimes longer, however when caught you could lose the ability to advertise on Google forever. It may be frustrating to see competitors get away with multiple ad servings (and of course report them), but don’t go to the dark side, it’s not worth the risk.

Being hyper specific with the Adwords that you use is an essential takeaway from this blog. However always remember that the bait you use to lure your customers in with is only as good the content they find at the end of the trail. Ensure your website is responsive, innovative and engaging so that your customers will have no trouble finding what they need.

We can help

If you would like any more advice on Adwords, or need any digital marketing assistance, please get in touch on 01189 100 012 or drop us an email on .

New to Adwords?  We'll give you £90 to get started
If you're new to adwords and we set-up an account for you, you'll get £90 worth of free clicks as a result of being a Digity client (subject to you spending £90 in the account first and the free credit then being applied.


Digity Blog

By Chris Lunn 18 Aug, 2017
GDPR is coming next May and it's been eye-opening for me to see just how much there is to consider to ensure you're fully compliant.

I've heard lots of comments about the fact that companies 'should be already doing all of this' and whilst I agree, the simply truth is, I can't think of many that actually are in full.  There's also quite a lot naivety about Brexit and the impact but the fact is, this is 100% happening.

We're getting close to appointing our official partner to help support clients so if you answer no to one or more of the below questions, get in touch and we'll let you know how we can help.

  1. Do you have a data protection policy?

  2. Does your team get regular data protection training?

  3. Is data protection covered in your company handbook?

  4. Regarding data storage, do you have an up-to-date document which outlines where the data is stored?

  5. Are all files (Excel/Word etc) which have contact data within them encrypted and protected?

  6. Are your personnel contracts compliant with GDPR?

  7. Do you have a documented process for handling subject access requests?

  8. Do you know exactly where your data is stored via 3rd party systems or applications i.e. MailChimp, Accounting System, CRM system etc?

  9. Regarding the systems you may be using which hold contact details, do you know if they are GDPR compliant?

  10. Do you have a clear audit trail for how people joined your mailing list?

  11. Do you have a clear unsubscribe mechanism on your marketing email communications?

  12. Do you have a documented process for how to handle a data protection breach?

  13. Is your office secured effectively to avoid anyone entering and stealing devices with data on them?

  14. Are your mobile phone and tablets secured effectively?

  15. Can you deactivate your mobile/tablet devices remotely to avoid data breaches?

  16. Do you have a data retention policy detailing how you will store data on an individual, how long for and what you'll do when you no longer need those details?

  17. Do you have a privacy statement and terms of use on your website?

  18. Do you have an up-to-date cookie policy on your website detailing what information you will be storing and for what purpose?

This list is the tip of the iceberg but if you've answered 'no' or 'not sure' to any of the questions above, we'd recommend getting in-touch to find out more about how we can help.  We have different specialist consultants to ensure you can soon answer 'yes' to all of the above questions & more which will come your way.  As the deadline closes in, demand will rise for these services so don't wait until the new year, get in-touch today.

Contact us to find out more about GDPR.
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Celebrating Gay Pride as a business is not a new concept, but it is something that is becoming more and more popular, as businesses become more comfortable being part of the celebrations and realise the benefits that can come alongside it.

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